Tuesday 12 January 2010

Small Brand Specialist With A Sweet Tooth

Although Purple Pilchard is a small brand specialist that likes to compete down all aisles of the supermarket, there's no mistaking a recent leaning towards confectionery and sweet-tasting treats.

What began in autumn 2009 as a rebranding exercise with posh choc specialist James Chocolates to reinvigorate their packaging whilst bringing the company's charismatic founder (James Hutchins)more to the fore, has quickly expanded into copywriting for Wicked Fruit, a PR and repackaging push for pocket-sized treats specialist Chocca Mocca, a new soon-to-be unveiled in 2010 website and tone-of-voice for Cocoa Loco (The Times Newspaper Organic Hero of 2008), a new 2010 identity (and packaging) for local top notch chocolate pretzel purveyor, The Big Yum and a small PR push with everyone's favourite nostalgic pudding producer, The Cartmel Sticky Toffee Pudding Company.

According to Purple Pilchard's founder, 'It's fair to say that we're pretty excited about the way things have worked out but would stress once again that we're just as happy championing cream crackers as we are cream eggs, we already have a number of 'better-for-you producers under our fin, including the UK's finest organic soup and vegetable box supplier through to cordials, stews, savoury snacks and organic cereals.'

Wednesday 6 January 2010

Food & Drinks Marketing Does Rock!

Was interested to read Rob Ward's (The Food Marketing Network)assertion that food and drinks is one field where good marketing has failed to consistently make its presence felt.

A tad harsh in truth because you only have to think of the likes of Ben & Jerry's (pre Unilever mugging), Innocent, Higgidy Pies,Gu, Yeo Valley, Rod & Ben's and Firefly (to name but a few) to see that 'forward-thinking' fmcg marketing is truly alive and kicking. These are brands that have either cleverly out-thought their lumbering multi-national competitors by redefining their niche and playing to their strengths or better still creating a new category for them to not simply inhabit but attack other less inspiring food & drinks categories.

For me the problem isn't so much food and drink but the many insipid multinational propositions that keep letting the side down. When was the last time you can remember a major brand doing something truly surprising?

Of course they're more than happy to make a nice ad, throw a wad of money at whatever the latest marketing gimmick that's doing the rounds, (e.g. the fluff that is experiential) but when it comes to leading from the front, doing the basics right, inspirational new product innovation or simply not taking their customers for granted they lag sadly behind.

Today's consumers expect (& deserve) more meaningful, trusting two-way relationships with the brands they love. They like to be approached, engaged and occasionally amazed.

Whether it's the mind-numbing bureaucracy that surrounds so many big brands, a curious obsession with calculatingly cold yet symmetrical international strategy that neither alienates or ignites imaginations or a simple lack of adventure, who knows?

Fortunately there are now more & more smaller fleet-footed agencies like PURPLE PILCHARD who are on hand to prevent big agency mediocrity from stifling the ambitions of genuine eager-to-evolve brands

Friday 26 June 2009

Credit Crunch Marketing

It’s a worrying reality that in times of recession many supposedly strapped for cash companies choose either to reduce their marketing spend, just at the moment when it is most badly needed or embrace a short burst of excessively priced/over elaborate marketing in the vain hope that it might give their up to now neglected brand a new lease of life.

At Purple Pilchard we believe great marketing is like a slow-dripping tap that slowly gets inside your head over a period of time, not a disingenuous, not to mention over-priced bottle of sparkling water whose soul goal is appeal to your ‘in the know’ vanity, before leaving a rather unpleasant taste in your mouth.

Great marketing needn’t be about large cheques or big gestures. As one small example it always amazes me just how much money is spent on packaging design, whilst the equally influential copywriting (back-of-pack copy, straplines….) is thrown together as an 11th hour after thought.

The same can be said of so many websites where mind-numbing flash art is still seen as a worthy substitute for thoughtful brand-building copy. Of course it would be wrong to ignore the fact that there are articulate brands out there like Innocent, Higgidy pies and Yeo Valley who’ve inspired ‘new on the block’ brands like teapigs, Shaken Udder and Darling Spuds crisps to name but a few , but they are in the minority.

PR as any seasoned marketer knows is quite possibly the quickest, most cost effective way to secure invaluable exposure, yet still too many brands have got sloppy, either giving PR responsibilities to some inhouse junior bod or worse still being hoodwinked into signing up to big budget draining agency retainers which often result in one piece of inspired worked, swiftly followed by a montage of instantly forgettable flannel.

In short, when times are tough please don’t give your marketing budget over to sales to instil some bland, price cutting activities or some vast retainer obsessed agency. Instead hold your nerve and keep whatever you do simple and focused.

Wednesday 25 March 2009

Don't Be Shy, Enter An Award Today!

We feel very strongly that small, ‘proud as punch’ companies should enter as many credible awards as is feasible on the proviso that you have something genuinely impressive to talk about.

There is a school of thought that suggests that entering such awards is either frivolous, crass or quite possibly both.

At Purple Pilchard we actively encourage our clients to take a few bows for their great work, because we feel that if the brand owners of a young starting out brand can’t be proud of their team’s hard work and success who exactly can?

We’re not suggesting an overbearing ‘pushy parent’ approach, more of a gentle ‘shared wisdom’ philosophy.

N.B. Our favourite soup client Rod & Ben's has enjoyed a real increase in both interest and orders ever since they won a prestigious Soil Association award at the end of 08.

A FEW TRUTHS

Awards are one of the few marketing arenas that are genuinely weighted towards the ‘hungry for success’ underdog. Every judging panel likes to be part of the process that discovers tomorrow’s ‘shining star’ as opposed to simply patting on the back some dull established brand that already had loads of love and adulation heaped upon it.

An award also fills a brand’s internal team with a real heartfelt sense of pride that their hard work and clever insights have finally been identified and appreciated by their peers, providing yet further stimulus for everyone to pull together and carry on their great work.

Buyers and key decision-makers do notice award and peer approval. During my days at Ben & Jerry’s a constant stream of award success in the early years was pivotal in retailers and accounts taking chances on a young wet-behind-the-ears brand with only a modest church mouse marketing budget.

Awards are also a great way of generating PR miles, by adding a nice splash of third-party anecdotal to a well-crafted piece of self-publicity.

Finally for a brand like Cawston Vale a few telling awards (Q & Grocer) in 2008 have been integral in securing new outsider investment that will ultimately see the brand propelled into an even higher orbit.

So stop being modest and enter an award today

WWW.purplepilchard.co.uk

Tuesday 10 March 2009

New Look Website For Purple Pilchard

A NEW WEBSITE LOOK FOR PURPLE PILCHARD

The UK's favourite marketing & PR provider (with a fish in its title) for ambitious, personality-packed food and drinks brands is proud to announce the unveiling of its new, rather fine website (http://www.purplepilchard.co.uk/) that further reinforces the fact that good marketing needn't be pompous, pushy or over-priced.

Set up in 2004 by ex Ben & Jerry's marketer Ian Hills, Purple Pilchard, was established to accomodate this former client-side marketer's growing frustration that there were no agencies currently geared to service the very distinct needs of freshing think start-up companies on tight budgets.

What began primarily as a strategic marketing consultancy has grown over the years to now accomodate PR, copywriting, stunts and website solutions within its remit.

According to Ian, 'it was becoming a bit embarrassing telling clients that they needed to enhance their website offering when our own site looked like rather unsavoury fish paste.' We don't profess to owning either the biggest or whizziest agency website in town - but this is really the point - a simple, focused yet premium-leaning website experience is all that a well thought through brand of tomorrow really needs - anything too glitzy to me suggests that the brand either lacks focus or has something to hide.

Current Purple Pilchard clients include: Salty Dog, Rod & Ben's Organic Soups, Island bakery biscuits,The Handmade Cake Co, & Cawston Vale juices and Monty's Bakehouse

Monday 9 March 2009

Why pay A Retainer?

Ever since my days early days client side I've always been frustrated by the notion of why anyone would pay a PR or marketing agency a retainer?

Retainers are the very antithesis of staying fresh and only doing what's really required. At the very best it's money for old rope.

Talk that retainers secure you some element of exclusivity are often very wide of the mark. If an agency is doing a good job promoting your brand then they are simultaneously putting themselves in the shop window making it highly unlikely that they would consider jeopardizing a mutually beneficial working relationship.

If on the other hand you are working with an agency that thinks for a moment that it's morally acceptable talking to your direct competitors whilst working with you then surely this is a friendship you can afford to live without?

My biggest gripe with retainers is that it breeds suspicion and encourages poor practice. From a client side there is always a nagging doubt about how an agency is earning its keep this month, compared to a project fee where you should know exactly what you're getting for your money.

From an agency perspective there's the tempatation to invent unnecessary work to justify your existence, even though they know that there's a law of diminishing returns for brands who hog the spotlight too much but have nothing worthwhile to say.

Purple Pilchard is an agency that prefers to stay on its toes and so stubbornly refuses to accept retainers even when they're offered.

This isn't to say we don't devise strategic forward-thinking marketing plans that look between 6-9 months into the future because good planning sits at the heart of every good PR campaign.

What we won't do is discriminate against those start up brands on tight budgets who have a couple of great stories to tell every year but simply can't afford to fritter money away propping up lazy PR agencies looking for another easy pay cheque.

Wednesday 20 August 2008

FINE FOOD AWARD GOLD MEDALS TARNISHED?

At a time when Team GB is performing minor miracles in Beijing it's easy to get a little blase about the real worth of gold medals. This year's Fine Food awards were contested by 2021 small producers and 4800 products and resulted in 46% of all participants receiving some grade of gold, even though only 220 products (5%) received the top-notch 3 star nomination. In the good olde days the traditional gold, silver and bronze format enabled onlookers, purchasers and the press alike to quickly distinguish the cream of the crop from the merely above average. Is it me or is this simply a cynical attempt by one of the most respected fine food institutions to raise it's profile? A truly ill-conceived idea if hard earned gongs are inadvertently belittled. This cynical piece of marketing reminds me of the 70's love affair with non-competitive sports and today's so called gold standard A-levels where 97% of all our our allegedly more intelligent youths now achieve pass grades. It strikes me watching the likes of reality TV that too much effort these days is spent championing mediocrity. We shouldn't be embarrassed that only a small number of us ever achieve real greatness because it gives the rest of us something truly worthwhile to chase. What a shame that such a historically sought after award has been so cynically devalued